This interview was several years ago, so I don't remember the exact questions. Each interview asked very similar questions that "made the process more fair" in some way.
Support Representative Interview Questions
5,787 support representative interview questions shared by candidates
Name a time when you have had a difficult customer and how did you handle the customer.
What sort of technical experience do you have?
There was nothing out of normal
What's your experience with KPIs?
Tell us about a previous time you had a negative customer support experience and why it was negative.
What is your experience with Paizo products?
what are your strengths and weaknesses
What was the challenges that you have faced while working in a team?
Tell me about your college days or tell me about your hometown
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