System Support Interview Questions

60,533 system support interview questions shared by candidates

A customer calls in saying that they're having problems sending email. They're using IIS SMTP and a web-based application to send the messages. What are 3 things which you would look for first, in the order you find most probable, in troubleshooting this issue?
avatar

Windows Systems Administrator II

Interviewed at Rackspace Technology

3.5
Oct 8, 2010

A customer calls in saying that they're having problems sending email. They're using IIS SMTP and a web-based application to send the messages. What are 3 things which you would look for first, in the order you find most probable, in troubleshooting this issue?

A customer has 1 server. It has multiple roles running on it, including Ad, DHCP, DNS, File, Print, SQL, etc... The server keeps failing and has all kinds of issues. The company has very little budget. How would you address this?
avatar

IT Systems Administrator

Interviewed at MRE Consulting

3.9
Mar 13, 2018

A customer has 1 server. It has multiple roles running on it, including Ad, DHCP, DNS, File, Print, SQL, etc... The server keeps failing and has all kinds of issues. The company has very little budget. How would you address this?

Technical questions were relevant to the position I was applying for, and I felt they were straight forward enough. I think there was a great focus on why I wanted to work here, and how I felt the culture would fit me and vice versa.
avatar

Systems Engineer

Interviewed at Everpure

3.6
Dec 6, 2013

Technical questions were relevant to the position I was applying for, and I felt they were straight forward enough. I think there was a great focus on why I wanted to work here, and how I felt the culture would fit me and vice versa.

Viewing 61 - 70 interview questions

Glassdoor has 60,533 interview questions and reports from System support interviews. Prepare for your interview. Get hired. Love your job.