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Tech Support Interview Questions

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19,264 tech support interview questions shared by candidates

Candidates were given online test through mobile which is quite appreciable. They are asked to login through an URL with a candidate ID and password and the tests were on Aptitude, English Grammar and Basic Technical questions related to troubleshooting Desktops/laptops.
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Tech Support

Interviewed at Unisys

3.4★
Jul 27, 2018

Candidates were given online test through mobile which is quite appreciable. They are asked to login through an URL with a candidate ID and password and the tests were on Aptitude, English Grammar and Basic Technical questions related to troubleshooting Desktops/laptops.

Suppose you start at $32,000 per year (about $16/hr .), receive $3,536 in company paid insurance benefits, receive 32% of your base in 401K/Profit Sharing/ESOP benefits, and cost the company 8% of your base in FICA taxes. Suppose also that you are trained for 4 months, plus get 7 holidays and 10 days total of sick leave and vacation your first year. Assuming 176 work hours per month and 8 hours per day; in your first year, what is your cost to the company per hour that YOU ARE AVAILABLE TO HELP A CUSTOMER?
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Tech Support

Interviewed at HCSS

4.2★
Sep 4, 2018

Suppose you start at $32,000 per year (about $16/hr .), receive $3,536 in company paid insurance benefits, receive 32% of your base in 401K/Profit Sharing/ESOP benefits, and cost the company 8% of your base in FICA taxes. Suppose also that you are trained for 4 months, plus get 7 holidays and 10 days total of sick leave and vacation your first year. Assuming 176 work hours per month and 8 hours per day; in your first year, what is your cost to the company per hour that YOU ARE AVAILABLE TO HELP A CUSTOMER?

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