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Tech Support Representative Interview Questions
482 tech support representative interview questions shared by candidates
Did I have any previous customer support experience
How would you handle calls that come in from upset customers?
how do you login into a router
what is an ip address
Know steps to troubleshoot and basic knowledge of what a router and a modem is.
Did you have to help someone with technical difficulties? If so, what did you do to help them?
What makes you a good candidate for the position?
Not sure what was difficult.
Tell me something about yourself.
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