previous experience
Tech Support Representative Interview Questions
482 tech support representative interview questions shared by candidates
How many Years of customer experience do you have?
Describe a process in detail, could be anything, how to build a house, how to fill your gas tank, the interviews just want to see how you explain a process.
Tell about yourself and walk us through resume
Describe how you would handle angry cx
How did uh deal with angry customer? and some situational and behavioural questions
Name a time when you were faced with a difficult issue and how did you handle it
Basic tech questions
Q: How do you handle an angry customer?
Describe a time you were working with a client that was being uncooperative
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