Are you frequently late? Can we call your previous employers? Have you been terminated from a job before?
Tech Support Representative Interview Questions
482 tech support representative interview questions shared by candidates
Are you planning on going back to school anytime soon?
They quizzed me about networking protocols and equipment.
Give me an example of a situation you delt with a client and how it ended.
Do you have any upcoming vacations planned? Can you commit to the training schedule and hours required?
A customer calls explaining his issues with him not able to get internet and he is paying for it.You start Troubleshooting following on what the customer informed you. (On a call) How would you explain to a customer which he is unaware from what a router looks like?
How have you dealt with a difficult customer?
The company offered $10.50 instead of the $11.50. Is that okay?
To do my duties as a customer service representative
About your job experience and skills also asked if you're willing to work on weekends and holidays.
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