Mainly everything I know about the company and if I have questions to the products, if I feel comfortable speaking on the phone.
Technical Customer Support Interview Questions
425 technical customer support interview questions shared by candidates
Why did you apply to OVH?
Tell me about yourself why do you want to work here do you have SQL experience
Did I have dedicated office space?
What was a time you displayed exceptional customer service? Tell me something interesting about the city you live in. Do you have any tech support experience? if so, explain. What do you enjoy about customer service? Are you available to work evenings and weekends?
STAR method
Describe a time you dealt with a difficult customer
About my skills, experience and my last job activities.
“How do you manage, for your direct reports, goals, results and work/life balance?”
How well do you know the job functions.
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