They asked me to talk about specific situation in which I had a upset customer and how I handled it.
Technical Service Representative Interview Questions
263 technical service representative interview questions shared by candidates
Describe a difficult situation where you manage to achieve positive results
During my interview, I was asked to describe in detail how I handled a difficult customer regarding a product or service, and the strategy I used to overcome the objection(s).
Answering S.T.A.R interview questions. Pretty much has something to do with behavior. And how you handled problems in your past.
The second interview was geared toward problem solving and steps you could take to find a root cause.
Talk about yourself and salary expectation
What is tracert?
What is your reaction when one of you co-workers shoot you with a nerf dart on your face while working on an important matter.
Tell me about a time you faced a challenge, how did you handle it, and what was the outcome? Tell me what is an antibody. What do you know of gene silencing? Where do you see yourself in 5 years?
"Can you describe a time when you needed to go above and beyond for a customer?"
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