Technical Service Specialist Interview Questions

130 technical service specialist interview questions shared by candidates

Online Hirevue test, four scenario telephone inquiries including the credit card holder with a sub 500 FICO and $59,000 annual income short of a limit increase. The unhappy auto policy holder that can be saved by adding a second vehicle and the pay by phone e-check customer with the FirstUnion checking account and the final, suggestive sell
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Technical Customer Service Specialist

Interviewed at T-Mobile

3.6
Sep 8, 2016

Online Hirevue test, four scenario telephone inquiries including the credit card holder with a sub 500 FICO and $59,000 annual income short of a limit increase. The unhappy auto policy holder that can be saved by adding a second vehicle and the pay by phone e-check customer with the FirstUnion checking account and the final, suggestive sell

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