They asked me questions like what I would do if people yelled at me. And who exactly I would answer the phone. They just want to make sure you can be polite that is pretty much it.
Technical Support Agent Interview Questions
32,664 technical support agent interview questions shared by candidates
Do you have a quiet work space to take calls?
Describe a time when you dealt with a difficult customer who had a problem and how did you handle it.
Do you have a good support system at home
Do you have Internet at home?
About my experiences with customers, the stories, how I hanfle it, etc
Describe a time when you had to go above and beyond for a customer? How to you handle stress at work? Describe a time you needed to learn a new skill and the amount of time it took you and what you gained from the experience? Tell me about a situation where you had a negative experience with a client and were able to turn it around to provide excellent customer service?
What is your best accomplishment of all time?
Do I own any domain names??!?
Would you like to have state sales tax
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