Technical Support Analyst Ii Interview Questions

26,048 technical support analyst ii interview questions shared by candidates

Interview was very simple. Supervisor was not skilled enough to interview and had very little experience with doing so. Questions would come from the basic interview style when reading it off the internet. If you were fashionable and could suck up you would get the job. That is what she looked for.
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Analyst II

Interviewed at Yazaki

3.5
Jul 10, 2013

Interview was very simple. Supervisor was not skilled enough to interview and had very little experience with doing so. Questions would come from the basic interview style when reading it off the internet. If you were fashionable and could suck up you would get the job. That is what she looked for.

Phone Interview 1: (1)Find maximum height of BST. This is easy using recursion. Then he asked me to do it iteratively, which I somehow managed to solve. (2)The Dutch flag problem. This was not tough. But the next question was tough. It was about finding particular keys in a dictionary. They have a custom function that tells you if a key is in the dictionary and you to find out if for given input, you get required output. For example -- The dictionary is like: {hi,hello,sir,how, are, you} And you have a function isWord(x) that tells you if a particular word is in that dictinary. So if the input is hisirhowareyou the output must be hi sir how are you I couldn't solve this problem. :(
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Software Engineer II

Interviewed at eBay

3.9
May 3, 2014

Phone Interview 1: (1)Find maximum height of BST. This is easy using recursion. Then he asked me to do it iteratively, which I somehow managed to solve. (2)The Dutch flag problem. This was not tough. But the next question was tough. It was about finding particular keys in a dictionary. They have a custom function that tells you if a key is in the dictionary and you to find out if for given input, you get required output. For example -- The dictionary is like: {hi,hello,sir,how, are, you} And you have a function isWord(x) that tells you if a particular word is in that dictinary. So if the input is hisirhowareyou the output must be hi sir how are you I couldn't solve this problem. :(

A customer calls in saying that they're having problems sending email. They're using IIS SMTP and a web-based application to send the messages. What are 3 things which you would look for first, in the order you find most probable, in troubleshooting this issue?
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Windows Systems Administrator II

Interviewed at Rackspace Technology

3.5
Oct 8, 2010

A customer calls in saying that they're having problems sending email. They're using IIS SMTP and a web-based application to send the messages. What are 3 things which you would look for first, in the order you find most probable, in troubleshooting this issue?

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