Technical rounds were fairly simple. Both are 45 minutes long. The coding interview involves questions about setting up a multiple queue system. The system design interview wasn't anything unusual. ID.me is interested in people that understand application security, so encryption at rest, in transit, etc.
Why would you rather work here than any other company you could apply for a job at?
Describe a time when you had to deal with a difficult customer and how you overcame it? Roleplay: They present a prospective client sheet to you. What 3 questions would you ask. After this they give you more information and ask what 3 products you would recommend.
Are you comfortable taking back to back calls? Sitting for long periods? Taking two scheduled 20 minute breaks that are provided to you ? [if you are in the middle of a call, you will need to wrap up that call as others will also be given their breaks at a set time that they wont know when it is....]there is also one 35 minute break, wherein-again-you will be told when to go to break and will have no pre planning for any of the breaks?
If you are like me already on this site before your interview, then you don't need any more help with the questions. Just be prepared to think on your feet, and not freeze up. The second round of interview are more open ended, and I think that was were I could have done better. I would still say my second interview was better than my first though.
Describe a scenario when you provided excellent customer service.
Are you interviewing/applying at other places?
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