A customer reports having a negative encounter with you, what would they have said about you?
Technical Support Analyst Interview Questions
17,023 technical support analyst interview questions shared by candidates
What is your biggest flaw?
How would you describe a firewall to someone who was not tech savvy
How do you stay current with technology?
1. Basic Networking/IT troubleshooting Questions 2. Situational and Behavioural Questions
Where do you see yourself in five years time?
The recruiter will give you all the questions. Study then and you'll be offer a job here.
Q : What you are going to do if the customer complaints on internet issues ?
They asked about my experience
Role play a customer tech support issue with no prior knowledge of anything.
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