Name a time you failed and had to explain to the customer what happened.
Technical Support Analyst Interview Questions
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Technical support analyst questions based
Why do you want to work in this role?
Describe a time with a difficult customer and how you resolved it.
What is a primary key (sql)?
It was a technical test in different areas like Sql/ PL-SQL, Java etc
what are your hobbies ?
Company and role walk through. Tried to make the company sound impressive by saying where all the office locations are. Then did a resume walk through and asked how I would approach solving general technical support issues. Emphasized that the role would not involve programming/software development, although knowledge of it would be beneficial.
If you were a land animal, what type of animal would you be?
What do you know about ad serving, and the DCM platform?
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