The technical exam (HTML, javascript) was something I didn't expect considering the published job description.
Technical Support Analyst Interview Questions
17,026 technical support analyst interview questions shared by candidates
interviewer ask some basic question about field
Being an Engineer with great scores in hand, why do I want to work for a BPO?
What are different types of port, like http vs https
Customer called the support and stated that the product is not working. What questions and steps you will take to help this user.
When can you start?
The interview questions I got are more situational than role-specific. With the hiring manager, it was just like a chat.
They asked very specifically about the projects I had been on in the past. All technical writing related questions. They asked good questions and clearly understood what skills and experience were needed for the job.
Describe how you exercised humility in the workplace.
Describe a time you were courageous in your job.
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