Technical Support Consultant Interview Questions

177 technical support consultant interview questions shared by candidates

The question for which the applicant most likely needs to be most prepared to provide a well-reasoned answer has to do with availability to work. Many projects for which this global premier outsourcing firm needs to hire employees to be available cover the company's commitment to cover a 24 X 7 schedule all 52 weeks of each year. If one can't be there when the job is required to be done, then the company reasonably cannot afford to hire that applicant.
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Technical Support Consultant

Interviewed at Sutherland

3.5
Nov 26, 2012

The question for which the applicant most likely needs to be most prepared to provide a well-reasoned answer has to do with availability to work. Many projects for which this global premier outsourcing firm needs to hire employees to be available cover the company's commitment to cover a 24 X 7 schedule all 52 weeks of each year. If one can't be there when the job is required to be done, then the company reasonably cannot afford to hire that applicant.

None- all behavior questions. If you know barebones about tech. you won't have any issues and if you've had any real technical/customer service experience you'll be ok.The technical presentation threw me off initially but I listed to a technical podcast and put something together without issues.
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Senior Technical Support Consultant

Interviewed at AspenTech

3.4
May 15, 2014

None- all behavior questions. If you know barebones about tech. you won't have any issues and if you've had any real technical/customer service experience you'll be ok.The technical presentation threw me off initially but I listed to a technical podcast and put something together without issues.

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