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Technical Support Interviews

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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,983 technical support interview questions shared by candidates

My favourite question came after I was hired and I informed my former employer that I was leaving, the interviewer who had stuck with me the whole way, asked me how I was feeling after letting them know I was going.
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Tier II Technical Support

Interviewed at Yotpo

3.4★
Mar 24, 2021

My favourite question came after I was hired and I informed my former employer that I was leaving, the interviewer who had stuck with me the whole way, asked me how I was feeling after letting them know I was going.

Wide array of basic questions regarding tech. Got the impression these people didn't understand the depth as to the depth they were asking. It's like they googled a set of tech related questions and asked them.
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Technical Support Representative

Interviewed at Ingram Micro

3.5★
Dec 12, 2019

Wide array of basic questions regarding tech. Got the impression these people didn't understand the depth as to the depth they were asking. It's like they googled a set of tech related questions and asked them.

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Glassdoor has 33,983 interview questions and reports from Technical support interviews. Prepare for your interview. Get hired. Love your job.