How can you insure its a expetional experience for the customer being that it is not a face to face interaction.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,171 technical support interview questions shared by candidates
They asked general questions like why do you want to join this company. What skills do you think you posses?
Are you comfortable with Linux Commands?
Where I pictured myself in 1 year from now, 5 years from now and 10 years from now.
What do you know about Medtronic as a company?
Where do you see yourself in next 5 year?
How did you do so well on your test?
Tell me about a time your integrity was challenged?
How do you define consulting with customers
What can you do with a pencil, other than write with it?
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