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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,983 technical support interview questions shared by candidates

Technical: Basic concepts of OS, DBMS Few very basic DSA questions HR: how would handle a situation where client has problems in salesforce services ? how would handle agitated client who is loosing business revenue due to problem in salesforce servers ? extra-curriculars and hobbies ?
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Technical Support Engineer

Interviewed at Salesforce

4★
Nov 26, 2023

Technical: Basic concepts of OS, DBMS Few very basic DSA questions HR: how would handle a situation where client has problems in salesforce services ? how would handle agitated client who is loosing business revenue due to problem in salesforce servers ? extra-curriculars and hobbies ?

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