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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
45,733 technical support interview questions shared by candidates
Have u know that ITIL?
Do we need a MAC Address(NIC CARD's Physical address) for communicating over the network/Internet.?
Why you want to join us?
What is Domain name system?
Talk about a time you had a difficult customer and how you worked it out
Question 7 is mandatory. You need to choose 3 other questions from this document, answer them and be able to discuss them during your next interview.
Can you work any schedule
Tell me a time you were faced with a difficult or frustrated customer and what did you do to handle the situation.
How many years of Experience I have as a Support Engineer?
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