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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,183 technical support interview questions shared by candidates
3 Browser,
Last work Experience.
1. Asked about my experience, college studies. 2. SAP skills on Basis , SAP Implementation & support, Networking, firewalls, SAP HANA, Solution Manager,Mobile applications. 3.Sr Managers asked me to present a small case study presentation with solutions .( I think they were trying to test my presentation skills ....) 4. Other project experiences on offshore delivery methods, center of excellence practices.
Systems experience
Speak randomly on a word whatever comes to your mind for 2 minutes continuously i.e. ID card
What do you know about Cad software
are you happy being one technician ? how you manage difficult customers ? if you had a personal problem, do you will inform it to your boss ?
Asked about my skillset.
tell me more about yourself
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