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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,949 technical support interview questions shared by candidates

Technical : 1. A to Z of Linux commands. They wrote A to Z in the white board and told me to write 5 commands of each alphabet. 2. Telnet scenario based question - like Server A to Sever B log transfer, time sync up, why not Sever B can't view the logs, Listing port. 3. All port numbers 4. All possible Network troubleshooting question -ping, nslookup, trace route, Soft skills and cultural fit related question.
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Technical Support Engineer

Interviewed at Splunk

4★
Oct 30, 2019

Technical : 1. A to Z of Linux commands. They wrote A to Z in the white board and told me to write 5 commands of each alphabet. 2. Telnet scenario based question - like Server A to Sever B log transfer, time sync up, why not Sever B can't view the logs, Listing port. 3. All port numbers 4. All possible Network troubleshooting question -ping, nslookup, trace route, Soft skills and cultural fit related question.

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