Questions are basic. Know which RAID performs best in which scenario, also random questions on troubleshooting connectivity issues and down hosts. Some zoning and iscsi questions as well.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,148 technical support interview questions shared by candidates
Situations in real life and how to handle them
main question which was asked is y do i need a job?
what is you passion
What is a quality in a colleague that would bother you?
Reply a customer who has a problem with their internet connection and ended up unanswered from our side after many attempt contacting us..
would you bend the company policies to satisfy a customer?
Be ready for a lot of behavioral learning questions. Long interview process with a lot of rounds. Interviews tend to be more conversational. Be ready to ask a lot of questions
Where do you see yourself in five years.
Are you flexible to work in night shifts?
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