What is the mail protocol used in exchange server
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
33,954 technical support interview questions shared by candidates
How would you describe yourself? What makes you unique? Why do you want to work here? What interests you about this role? What motivates you? Why are you leaving your current job? What are your greatest strengths?
They asked if I was ok with the shifts/transit over to the location, I believe
If you unable to connect with wifi, what will you do?
i've been asked about my previous job + general questions about myself + got description of the job itself .. then i went on to do a questionnaire (pretty easy) not tricky questions.
Very individualistic
"What does APD mean?" Something about, "Name an interface that allows for applications to communicate with web based content or software"... the answer is API, but the question is more strangely worded.
What is my favorite excel formula?
In sysvol where is the host file located
Most were how you would handle different troubleshooting situations, very general, open ended and the cultural questions were the usual "Strength and Weaknesses' BS.
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