Have you ever been in conflict with anyone from your last workplace and what did you do to resolve your issues with them?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
33,975 technical support interview questions shared by candidates
Nothing specific. It was literally: "So tell me about yourself."
The most common question in all of the interviews was why you want to leave your current company.
Describe what active directory is, explain authentication, define kerberos. What port does kerberos use? Describe an sql select statement. Give an example. What do you use group by for in sql? Describe the differences between relational and cube databases. Define some different data types. Describe the parts of a network. What does connection actively refused mean. How can you tell what ports are open on a machine?
How well do you handle escalations?
What are your strengths and weaknesses ?
Usual questions - work ethics are a big part of their concerns. They don't want people who turn over jobs a lot and move around. This isn't a place you go to step your career up and use them. They'll invest in you as an employee and train you and get you certified, but they don't want employees going out the door once they get the certifications.
what is your experience ?
The range of questions was not entirely difficult. An employee states that they are unable to print a document from their machine. How do you handle this?
If you were on an island and the only thing that could save you would be a financial statement, what statement would you choose?
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