Technical Support Interviews

Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,977 technical support interview questions shared by candidates

Hi there, I’m trying to get up and running with Plaid, and I need some help. When I try to create an item, Plaid returns an INVALID_CREDENTIALS error. What am I doing wrong? Also, can you explain the difference between a public_token and access_token? Thanks for the help. Amy
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Technical Support Engineer

Interviewed at Plaid

4.2
Oct 22, 2018

Hi there, I’m trying to get up and running with Plaid, and I need some help. When I try to create an item, Plaid returns an INVALID_CREDENTIALS error. What am I doing wrong? Also, can you explain the difference between a public_token and access_token? Thanks for the help. Amy

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