What's the reason behind BSOD? (Blue screen of death)
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,166 technical support interview questions shared by candidates
What do you like to do in your free tome
What kind of work do you like to do?
How would you reprogram telnet?
What are the port numbers for various protocols.
For the technical part, they give you a code to solve, then an SQL question and then a troubleshooting question. 45mins
Do you have Gaming Experience?
Attitude based questions like, What will you do if you are assigned to do same task daily
What the lowest range of IP address
I cannot remember the questions I had, but I can tell you that they have updated them many times since I was interviewed years ago. You also must be able to assemble your own desktop computer, VOIP telephone, and headset to be hirable.
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