(Phone and In-Person) What did you do at your last job?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,166 technical support interview questions shared by candidates
I was asked what would make me upset from a customer.
What’s your full name and date of birth.
What are your strengths and weaknesses. Asked about my volunteering.
Routing/Switch/Firewalls/Security
What are the seven layers of OSI model?
Describe a process of improvement you would implement.
average, The interviewer lack experience for the type of role company is recruiting. this happen with some frequency among corporate people trying to transition into nonprofit roles.
Do you like Cisco Technology?
Why do you want to be here?
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