Attitude based questions like, What will you do if you are assigned to do same task daily
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
33,977 technical support interview questions shared by candidates
What the lowest range of IP address
I cannot remember the questions I had, but I can tell you that they have updated them many times since I was interviewed years ago. You also must be able to assemble your own desktop computer, VOIP telephone, and headset to be hirable.
n/a
Two computers on a network can't share files with each other, list the steps you'd take to resolve this issue?
How do you explain something technical to a customer who isn't tech savvy?
what is DNS?
What is DHCP? POP3? SMTP?
Why do you want to work here?
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