How would you handle a call from an unhappy executive who had been waiting for help for 2 days?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,144 technical support interview questions shared by candidates
Are you familiar with active directory
If you were a manager, one of your team member commited an error. What'll you do if he or she committed the same error again?
Do you know what a computer is?
Suppose you start up your computer and the motherboard splash screen appears, but it's followed by a black screen with a blinking cursor. What do you think that is, and would you do?
What do you know about hybrid system
how technology is changing his size like reducing nanometers? like 800nm to 22nm scene from 1989?
What is your understanding of DNS?
Why is your GPA is so low?
What does SOAP and WSDL stand for? What is it used for?
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