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Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
Tell me about a quality that can end up being a negative.
What do you know about VoIP Innovations?
Customer relationship process?
Give us an example of when you went above and beyond for a customer?
What qualifies you for this position
Mostly questions on laptop Hardware and Software Troubleshooting.Latest Hardware knowledge.
Explain what an API is. What are the three email protocols and how does each one work. Describe the components of a high end computer. What is XML.
What do you expect to do when in regards to a common work day?
Describe a time when you walked a customer thru step by step troubleshooting? How do you handle being in a high call volume center?
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