Team work
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
They give a sample scenario, like a customer calling regarding his mobile internet connection. Then there is also another question for a different account that said What do know about MS Skype and sell for example a mobile phone.
Are you willing to work in changing shifts, depending on the needs of our client?
Asked a lot of questions about tech support and how to deal with customers.
What is the difference between a modem and router?
What is a difficult you have handled in the past?
1: Tell me about yourself 2: Your salary expectations 3: Your Quality
Tell me some of the Ecobee products?
Why do you want to work here?
Describe me one time when the customer wasn't happy and what did you do.
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