Previous experience and training
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
Previous experience, deescalation...
I was asked about my knowledge in android and ios and mac devices and also some basic trouble shooting questions with how to use them and basic behavior interview questions.
Typical day as technical support rep
Job questions not difficult if you were technically prepapred.
Name a time when you have had a difficult customer and how did you handle the customer.
What sort of technical experience do you have?
How many years of customer service experience do you have?
Windows Specific how to questions
He offered me a pen (that he was using to write notes on a form, during the interview) and asked me to sell him that pen ...to convince him to buy that pen from me ... The position I was applying for had a technical and sales designation.
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