they asked about a particular time when a customer was dissatisfied and how I handled the situation
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
What is your greatest strength?
If my internet went out what would be the first thing I would do
They asked if I'd ever had to explain technical information to someone at a higher position to me.
How would you promote other services? How would you handle an upset customer?
Do you like sports? We are all big sports nuts here.
Please tell me about your recent job.
"Please give an example of when you were able to successfully up-sell a product or service."
What was the hardest situation?
2 interviewers asked customer service scenarios, what would you do if a customer wanted you to do something against company policy
Viewing 601 - 610 interview questions