On a scale of 1-10, how comfortable are you with dealing with escalated support?
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
Tell me about a time where you couldn’t help a customer and what did you do to help them?
How do you manage stress at work?
Explain the effect of covid 19
What do you know about being a TSR?
Q: Why should I hire you?
Why do you want to work at Costco? What is your best quality? Discuss instance dealing with difficult customer and how you handled it? Discuss having a coworker that didn't carry their weight and how you handled it? Discuss a time you were given feedback by manager. Etc
What kind of person would you hire?
What do you know about Ecobee and the role you are applying for.
What do you know about thermostats?
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