Describe a goal that you've met? Why Cox? tell me a time when the rules changed and you weren't in agreement with? Tell me a skill of yours? The questions are easy to answer but when thinking of the STAR format it just threw me completely off with my answers.
Imagine if you had a television that is not working. Tell me the steps that you took to fix it.
They asked me what typed of games that I played.
Describe times in the past where you had to provide technical assistance to someone you know.
They asked for example story of overcoming a difficult situation.
A series of questions were asked regarding basic technical terminology just to get an idea of what I already knew. For instance questions about coaxial cable, fiber optic cable, the meaning of "url", etc.
How would you handle a customer that was angry at you for something you couldn't control?
How do you deal with difficult customers
How do you delete a program from your computer, walk me thru the steps.
Why did I want to work for the company?
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