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Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
They asked me about a tough customer service situation I'd found myself in and how I worked my way out of it.
What is a modem? describe wireless devices? General technical questions, but not too advance
General troubleshooting questions. Yes-no questions about an object in the room to determine number of questions required to locate object.
Define ISP and IP. Can you tell us a situation in which one wouldn't want to use a TCP connection.
How do you feel about being on the phones all day?
Would you rather be a [blank] or a [blank]? This question referred to some animal combination I cannot recall now.
Explain a time that you had to drop everything and assist someone to get a task done.
Generate a lead and maintain the data with database or spreadsheet?
Basic background questions and behavioral interview questions.
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