None was easy. Some basic question about experience. Mostly related to Java
Technical Support Specialist Interview Questions
Technical Support Specialist Interview Questions
A technical support specialist solves technical issues as they arise. Daily tasks may include providing help desk support for computer and software, troubleshooting equipment needs, and training staff in the latest tech tools.
Top Technical Support Specialist Interview Questions & How to Answer
Question 1
Question #1: Describe a time when you could not solve a problem. How did you resolve the issue?
How to answer
How to answer: Explain in detail how you solved a problem through resourcefulness and research. This experience demonstrates important skills employers look for in a technical support specialist. Highlight your resilience and ability to think outside the box when answering this question.
Question 2
Question #2: Describe a time when you faced a challenging customer service experience. How did you ensure quality service was provided to the customer?
How to answer
How to answer: Customer service skills are critical to the role of a technical support specialist. When addressing this question, be detailed in your response by laying out each step you took to ensure quality customer service was provided for the customer. Be sure to explain how you went above what was expected of you.
Question 3
Question #3: How do you make highly technical processes clear to customers or colleagues who are not technology-savvy?
How to answer
How to answer: Respond clearly by describing a highly technical process using concrete examples to make the concept easy to understand. Providing examples in your response demonstrates strength in interpersonal skills and customer service qualities.
18,055 technical support specialist interview questions shared by candidates
Role play- between client and TAM
Asked about my monthly targets, submissions closurs as usuall on all recruitment persptive
If I understood the questions, I would tell
Basic related to domain and project
The site is an MVC 4 web application running on a hosting platform with a maximum allowed quota of 512 MB, and the event list is implemented with the DataTables jQuery plug-in (version 1.9.4) which is configured in server-side mode. After adding MVC 4’s output cache using cache profiles on the MVC action that lists the events, the site got suspended because the memory usage quota for the website was reached. We restarted it and eventually it went down again. During our local debugging sessions we found that the site's memory usage surpasses the maximum allowed quota. We are now testing the site with only 10000 events but the issue is still occurring. If it’s helpful in any way, the following is the cache profile configuration defined in the web.config: <caching> <outputCacheSettings> <outputCacheProfiles> <add name="CacheEvents" duration="3600" varyByParam="iDisplayStart;iDisplayLength;sSearch" /> </outputCacheProfiles> </outputCacheSettings> </caching>
tell me about a time that you had an angry customer.
They always ask applicable, open-ended questions, with regard to the industry and the role,Strength
Vague questions about DITA XML.
What are RESTful APIs
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