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Technical Support Technician Interview Questions
50,079 technical support technician interview questions shared by candidates
Does being female concern you, as most of our technicians are male?
About your self? Why work here? Similar work you done? Time in tuff situation with customer? what did you do to get out of tuff situation? How to please customer? etc BS questions...
How do you provide a world class customer experience?
What would you do if you had a unhappy customer?
The interviewer asked about my resume and previous experience, she then told me after about 10 minutes that I would be contacted within the next 48 hours by someone who would tell me what the next steps would be. Afterward, I've never heard from them again.
Customer is not receiving any calls, texts, or emails but explains that she sees an airplane at the top. How would you assist the customer?
questions involving the telephone circuits never seen or used before
Tell us about a challenge you've had when working on a team and how did it get resolved?
If the pump is down and it will take maintnence 3 days to come and fix it. What will you do in the meantime?
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