Technical Training Interview Questions

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How would you handle time management with a long term account and a short term account competing for a time slot? The long term account has an emergency and needs immediate help otherwise the contractor will have problems finishing the job. The short term account has finally accepted a phone call and set an appointment time to visit with you, it is the only time that works for them and it has been known for weeks. How do you proceed?
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Manager-In-Training

Interviewed at Sherwin-Williams

3.6
Feb 17, 2018

How would you handle time management with a long term account and a short term account competing for a time slot? The long term account has an emergency and needs immediate help otherwise the contractor will have problems finishing the job. The short term account has finally accepted a phone call and set an appointment time to visit with you, it is the only time that works for them and it has been known for weeks. How do you proceed?

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