They really drilled down and asked esoteric questions like on how to change specific preferences in office and asked regarding experiences with powershell and windows scripting. I think the most unexpected thing was that they didn't ask many practical technical questions, brain teasers, or specialized knowledge that you would expect desktop support guys to be able to handle.
If a teacher is instructing her class during a test, and a ticket comes up for her room, do you A) knock politely on the door B) Barge the door down in a hulking matter C) Don't go at all. D) Come back at a later time
What my prior skills were and how they applied to their company.
No difficult or unexpected questions at all!
Tell me about yourself?
Old school interview questions: Describe a time, tell me about when something hard, disagreement with coworker, how do you treat an upset customer/ client?
Name a time when you were challenged.
Give an example of an upset user and how did you handle it.
How would you handle an irate faculty member
Tell us about yourself? Behavioral questions on how to deal with end users and a few technical questions.
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