Would you go to China?
Technology Support Interview Questions
35,952 technology support interview questions shared by candidates
Most of the questions were basic, personality type tests to ensure that you fit their "culture".
Explain a situation where emotions escalated between you and a customer and how you would handle it.
Will you be available basically 247 to answer the phone and get to any critical issue at a critical location at any time?
They are checking out if you are strong in English or not. They ask Random questions
Service desk related queries
What is a DNS?
What experience do you have with Microsoft Windows support
Are you prepared to work outside normal working hours, including weekends?
Will you be willing to work extra hours How to troubleshoot when internet shows is connected but we cant do browsing
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