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Technology Support Specialist Interview Questions

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17,172 technology support specialist interview questions shared by candidates

Obviously you need to polish up your technical skill. Your answers are philosophical and does not contain any meat. This is typical IT manager talk. OK, let me tell you we have this production application that was brought down by a script run by a technician. Tell me what might be the problem
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IT Director

Interviewed at Advanced Semiconductor Engineering

3.2★
Apr 14, 2015

Obviously you need to polish up your technical skill. Your answers are philosophical and does not contain any meat. This is typical IT manager talk. OK, let me tell you we have this production application that was brought down by a script run by a technician. Tell me what might be the problem

If a customer were to call and explain their printer wasn't working, what's the first step you would ask them to diagnose? If that fails, what would be next step? And if that fails, what would be the next step? Ect. ect.
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Student IT Support

Interviewed at Marist College

4.2★
Sep 28, 2014

If a customer were to call and explain their printer wasn't working, what's the first step you would ask them to diagnose? If that fails, what would be next step? And if that fails, what would be the next step? Ect. ect.

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