Telephony Interview Questions

191 telephony interview questions shared by candidates

They ask that you take a timed test. Test offers a practice test before starting the real test however at the beginning of the practice test it asked me to type an answer with no area to type anything in so I had to exit. Once you exit you can not take the practice test again.
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Telephonic Triage Nurse

Interviewed at Medcor

4
Jun 15, 2018

They ask that you take a timed test. Test offers a practice test before starting the real test however at the beginning of the practice test it asked me to type an answer with no area to type anything in so I had to exit. Once you exit you can not take the practice test again.

Second interview, the manager gave me examples of a call question and I gave her ways I would provide answers. These were basic nursing type questions that a patient would ask. She asked personal questions to better understand my personality because it is a small department of 7 nurses and she wanted someone that would "fit" in. She asked about past employment and reasons for leaving. Her boss, gave details of the company and asked my long term goal, did the hours work for me, did I think I would like working at this company? He was concerned I would not like the position because it was a teaching job more than a case management job.
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Telephonic Case Manager

Interviewed at Cencora

3.6
Nov 17, 2016

Second interview, the manager gave me examples of a call question and I gave her ways I would provide answers. These were basic nursing type questions that a patient would ask. She asked personal questions to better understand my personality because it is a small department of 7 nurses and she wanted someone that would "fit" in. She asked about past employment and reasons for leaving. Her boss, gave details of the company and asked my long term goal, did the hours work for me, did I think I would like working at this company? He was concerned I would not like the position because it was a teaching job more than a case management job.

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