"If you were short of meeting your sales goals for the quarter, what steps would you take to make sure you ended up reaching them?"
Tellers Interview Questions
12,833 tellers interview questions shared by candidates
How did you deal with an unsatisfied customer in the past?
Tells us about yourself, including sales experience, retail experience and schooling experience.
where do you see yourself in five years?
Where do you see yourself in 5 years?
Explain a time when you set a goal. Did you achieve it? (try to make it relevance to sales)
How would you wow an irate customer?
In the one-on-one, the questions were more specific and focused on things like previous job skills, how they would help me with the teller position, etc. This part, though, seemed more about the personality and compatibility than the job skills; the group interview is to weed out people that don't seem to have "what it takes" skill-wise, and the one-on-one is to find out if you're likable. May not be exactly true, but that was my experience.
Describe a time you had to deal with an angry customer, and how to you resolve the problem?
Tell me about a time you went above and beyond for a customer
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