2. A time when you were encouraged to ignore a company policy to help a customer. What actions did you take and what were the results?
Ticket Agent Interview Questions
287 ticket agent interview questions shared by candidates
So far the questions are STAR Format.
tell me about yourself
Why do you want to work here?
How did you deal with an irate customer?
they asked me to give an example of a situation when i had to deal with irate or hostile towards me.
Why should we hire you when you have no travel industry experience?
Previous experience handling cash transactions?
How many GDS you are able to operate in terms of reservation.
What is your ticketing experience
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