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Ticketing Interview Questions
978 ticketing interview questions shared by candidates
They'll probably test you to see if you can do basic arithmetic. They'll ask about your work history. They'll ask how you would deal with rude, aggressive people. One of the guys who interviewed me felt free to ask me rude and/or irrelevant questions about myself personally. He also asked me what I disliked the most about my previous job (this is generally considered unprofessional) and about my salary there (also generally considered bad practice, and my soon be illegal in several states in the future).
In networks: explain what you know about computer networks? how ip address plays a role in networks?
How would you handle a difficult guest? Do you have housing in the area? Do you have a vehicle with 4wd?
How would your previous experience help you in this position?
What would you do if someone in line behind you was getting frustrated with you?
What do you prioritise in the phone room? (Internal apps)
Give an example of a time where you solved a problem with a colleague
What outdoor activities do you like?
What does integrity mean to you? Why do you want to work here?
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