Why did you leave your last job? What experience do you have? How would you deal with a tough customer?
Toys Interview Questions
53 toys interview questions shared by candidates
How do you see yourself in 5 years?
Why I wanted to work at Toys R Us
They asked us about previous experience in retail and in performance/entertainment We were told to pick a toy and do a quick sales pitch for it; to mime out our favourite children's character or film; to roleplay finding the perfect toy for a customer who had come in searching for a gift.
If you could describe yourself as a toy, what would it be and why?
What was one time you were nice to someone?
Describe a time when you had to deal with an unhappy customer. What was the situation and how was it resolved?
Describe a situation where you went above and beyond in customer service.
Why do you think you're a good fit for Mattel?
What (or a lack of what) could make you want to leave after joining?
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