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Describe a time you provided excellent customer service, and what was the result?
Tell me about a time where you encountered a difficult situation at work. How did you handle it?
What skills are useful for this job?
How do you handle sensitive information? (Birthday, social number, etc.)
What makes you think you would be good for the role?
During one of final rounds was asked to prepare a presentation and role play with team members on a sales pitch for a prospective customer that I had to pick.
How would I handle various scenarios
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