Describe your previous customer service work experience
Virtual Customer Service Interview Questions
3,341 virtual customer service interview questions shared by candidates
Nothing unexpected or difficult
How would you deal with an unhappy co-worker, client, or customer?
Banking products, understanding with the job role
What was your previous roles and responsibilities
Somewhat unsure what to say here as there is an NDA. I will say most questions weren't that deep. Lots of surface skimming. Staff and hiring manager seem highly competent though. Didn't move very deep into the process but seems like a really great company with a ton of huge challenges and very smart people in IT engineering.
They asked about a job that had not gone well for me. My response was weak and I did make the mistake of saying that the people I worked with at the job were less than stellar. I think that was what blew it for me but I don't know for sure because they refused to tell me specifically why they had rejected me.
Quais são as minhas metas
The interviewer ask me three time if I had worked from home. I told her yes three times. Why I was changing jobs? I told her I was On Call Supervisor 24/7. I wanted a job I could leave at the end of the day. I am available to work any hours but did not want to be supervising and on call for 80 employees. I have excellent background from American Express, she kept saying we are a 24/7 call center, I tried to explain to her I just did not want to be in supervision. Not impressed with her.
What was my previous employment.
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